Refund & Cancellation Policy

BillingBilly is a subscription-based SaaS and service platform.
Our refund rules are defined below to ensure clarity and fairness.

Subscription Cancellation

Users may cancel their subscription at any time by contacting support.
Cancellation stops future billing, but already-paid amounts are not refundable unless stated otherwise.

Refund Conditions

Refunds may be issued only under the following cases:

Scenario

Refund Eligibility

Billing charged by mistake

✔ Refund after verification

Duplicate/failed payment

✔ Refund or adjustment

Service not delivered due to platform fault

✔ Partial or full refund

Customer changes mind after activation

❌ No refund

User-side configuration/device issues

❌ No refund

Refund approvals are subject to validation and processing time of 7–14 business days.

Mode of Refund

Refunds will be processed to the original source (UPI/Card/Netbanking etc.) used for payment.
BillingBilly is not responsible for delays caused by banks or payment gateways.

Dispute Handling

In case of disputes, kindly write to: info@billingbilly.com
We will review and respond within 3–5 working days.